Transportation and Infrastructure
What We Do
We bridge the gap between technical infrastructure plans and public sentiment, creating momentum that powers projects forward. We combine in-depth research, creative communications, and intentional outreach with deep experience in infrastructure, mobility, technology, and environmental projects, including planning, feasibility studies, and interagency coordination. Our multilingual team engages residents, stakeholders, and elected officials at scale to ensure communities are informed, heard, and meaningfully involved throughout the process.
Who We Work With
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State and local transportation departments
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Toll road authorities
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Metropolitan planning organizations
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Port authorities
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Public transit agencies
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Infrastructure engineering and construction firms
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Autonomous and emerging mobility companies
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Federal agencies
Core Services
Public Involvement & Meeting Facilitation
Engaging residents, stakeholders, and elected officials through public meetings, open houses, public hearings, pop-up meetings, community canvassing, and one-on-one stakeholder outreach to support collaboration, transparency, and informed decision-making.
Marketing & Advertising
Multilingual communications including Spanish translation and interpretation, virtual engagement, project websites, social media strategies, media relations, newsletters, e-blasts, fact sheets, infographics, presentations, and informational videos.
Strategy, Compliance & Documentation
Developing public involvement strategies and plans, coordinating with resource agencies, delivering NEPA-compliant public outreach, shaping messaging strategy, managing stakeholder databases, and preparing outreach documentation and comment/response matrices.
Creative Services
Translating complex technical information into accessible, culturally resonant content for all audiences across all platforms.
Research & Community Insights
Community insights, behavioral research, and sentiment analysis to identify community needs and inform outreach strategy.
Strategic Planning & Consulting
Meet Our Expert
Mustafa Tameez, Founder and CEO
Mustafa Tameez has nearly 30 years of experience in strategic communications, public affairs, and community engagement. He is the former Chairman of the Board for the Transportation Advocacy Group-Houston, where he has led legislative workshops and advocated for transportation funding, mobility policy, and infrastructure investment at the local, state, and federal levels. A recognized voice on transportation policy, Mustafa has been quoted by Community Impact and other outlets on Texas transportation legislation, toll financing, and public safety. Under his leadership, Outreach Strategists has managed communications for the largest auto safety recall in U.S. history and led public engagement campaigns for major transportation and infrastructure clients across Texas.
Contact
To learn more about our transportation and infrastructure communications work, contact Mustafa Tameez at mitameez@outreachstrategists.
Airbag Recall- Community Outreach
Outreach Strategists led public engagement for the largest auto safety recall in U.S. history. In major Texas markets, including Houston and Dallas, we successfully organized a coalition of more than 140…
Harris County Toll Road Authority
The Harris County Toll Road Authority (HCTRA) manages Texas’ most- used network of toll roads, processing more financial transactions in an average day than Amazon. When HCTRA embarked on…
Uber- Public Policy
When Uber first arrived in Texas and needed help navigating the regulatory and public policy landscape, they turned to Outreach Strategists. We helped Uber negotiate an effective regulatory framework, enabling Uber to stay in Houston…
Some of our Transportation and Infrastructure clients have included:
SCOPE
The Harris County Toll Road Authority (HCTRA) manages Texas’ most- used network of toll roads, processing more financial transactions in an average day than Amazon. When HCTRA embarked on a plan to replace all six of the Sam Houston Tollway’s massive tolling plazas with an all-electronic tolling system, the authority turned to Outreach Strategists to design and implement a community engagement strategy to ensure that the transition away from manned toll booths would happen with minimal disruption. At the same time, HCTRA saw the project as a chance to rebrand itself as an organization that positively impacts people’s lives in ways that extend far beyond simply operating toll roads.
ROLE
The transition of the HCTRA to an all-electronic toll system involved a significant educational campaign led by Outreach Strategists. Starting with extensive research including multilingual focus groups and a landscape analysis of similar transitions, they gathered insights into driver behavior and best practices. They produced a video linking the project’s goals to HCTRA’s mission and values, and developed a comprehensive Communications Plan outlining press releases, media events, and community engagement. Additionally, they collaborated with HCTRA to introduce new branding standards, including an updated logo and the motto “HCTRA Connects.”
OUTCOMES
Insights obtained from Outreach Strategists’ research and analysis helped HCTRA design new tollway signage that clearly and effectively helps drivers adjust to the new driving conditions. HCTRA leaders have conducted multiple public presentations on the project using the materials we developed to help the public understand the changes and the values that are driving them forward.
These efforts have earned HCTRA leadership various awards and recognitions within their industry. The International Bridge, Tunnel and Turnpike Association (IBTTA) has invited HCTRA leaders to conduct multiple presentations on the project’s successes at conferences across the nation. Most importantly, the transition to all- electronic tolling has been conducted with no major disruptions and public safety has been enhanced.
Built community support for Facebook’s cutting-edge digital wallet technology
Outreach Strategists is leading and implementing a community engagement initiative focused on diasporic communities and remittances (sending money to a person in another country).
Working with partners and contacts in the Los Angeles area, home to one of the largest and most diverse immigrant populations in the county, we have organized an ongoing series of roundtables, both in-person and digital, to discuss remittances and the digital wallet solution.
Facebook uses the consensus built from these roundtables to demonstrate support for their product.
Created and implemented the public outreach and canvassing campaign for the Federal Monitor appointed to oversee the largest product safety recall in US history
Outreach Strategists led public engagement for the largest auto safety recall in U.S. history. In major Texas markets, including Houston and Dallas, we successfully organized a coalition of more than 140 community leaders and groups, who shared critical, life-saving information about the recall with their constituents. With a focus on minority and low-income communities, our engagement efforts included a first-of-its-kind recall canvass operation, knocking on 135,000-plus doors to urge vehicle owners to take advantage of the free life-saving recall.
Navigated local and state affairs for a global transportation disruptor
When Uber first arrived in Texas and needed help navigating the regulatory and public policy landscape, they turned to Outreach Strategists. We helped Uber negotiate an effective regulatory framework, enabling Uber to stay in Houston during Super Bowl LI and beyond.
